Getting paid before you hang up
The customer says yes on the phone, then their day resumes. Sending the payment link right away changes the outcome.
3 min read
What you get out of it
The deposit is taken during the call, not three chasers and two weeks later.
A verbal yes does not survive the day
Between the agreement on the phone and the moment the customer opens their email, there is a drive, a meeting and two other priorities. The further payment drifts from agreement, the more of it you lose. The right moment to collect is while the person is still on the line and still decided.
The link goes out while the conversation continues
The agent sends a payment link by text during the call, with the right amount and the right description. The customer opens it on their phone, pays in twenty seconds, and the agent sees the payment land before the call ends. Card, or cryptocurrency if you switch it on.
What it actually removes
The takeaway never collected. The appointment booked by someone who will not show. The journey made for nothing. A deposit, however small, filters out the people who were not really decided — and that filter costs you nothing.
Common questions
- Does the customer read out their card number?
- Never. They receive a link and enter their details on the payment provider’s secure page. Nothing is said out loud, nothing is written down at your end.
- Can I ask for a deposit only?
- Yes. You set the amount and what triggers it: a fixed deposit, a percentage, or the full amount for a takeaway order.
Topics covered
- payment link by text
- take payment over the phone
- remote deposit
- payment before the job