Nights, Sundays, holidays: the hours you never answered
Your customers don’t call at times that suit you. What you find on Monday morning when someone answered for you.
3 min read
What you get out of it
The hours you never covered turn into appointments already booked for the week.
Calls don’t wait for your opening hours
People look for a restaurant at eleven at night, a plumber on a Sunday morning, an appointment during the lunch break. Those hours are precisely the ones where your competitors don’t answer either — in other words, the hours where being the only one to pick up pays most.
What you find on Monday morning
Not a list of numbers to call back: appointments already in your calendar, orders logged, requests sorted with what was said. The weekend’s work was done over the weekend, not pushed onto your Monday, which is already full.
Holidays without the phone
Closing for two weeks no longer means disappearing. The agent announces the reopening date, takes bookings for afterwards, and alerts you only about what you decided to see immediately. You come back to a full diary instead of a jammed voicemail.
Common questions
- Does it really answer at three in the morning?
- Yes, and to ten calls at once if needed. There is no tiredness and no queue: every caller finds someone on the line at the first ring.
- Can I choose when it answers?
- Yes. You can let it take every call, or only the ones arriving outside your hours, when your line is busy, or after a set number of rings.
Topics covered
- 24/7 call answering
- answering calls at the weekend
- night-time phone answering
- calls during holidays